Shipping policy
Shipping Policy
At BuddyPaw, we know your pup can't wait to play — that's why we process every order within 24 hours (same day or next business day).
Once shipped, delivery times vary depending on the destination:
- United States: 7–13 business days
- Germany: 7–14 business days
- United Kingdom: 7–13 business days
- Canada: 7–13 business days
- France: 7–13 business days
- Spain and the rest of Europe: 7–13 business days
- Sweden: 7–13 business days
- New Zealand: 7–13 business days
- Mexico, Colombia, Peru, and Chile: 7–13 business days
We currently ship to: United States, Germany, United Kingdom, Canada, France, Spain, the rest of Europe, Sweden, New Zealand, Mexico, Colombia, Peru, and Chile.
Please note: during high-demand seasons, severe weather, or carrier supply delays, delivery may take slightly longer. We appreciate your patience — your order is always on its way.
Every order includes tracking and shipping insurance to make sure it arrives safely and in perfect condition. You'll receive your tracking number by email the moment your order ships.
If you have any questions about your delivery, feel free to contact us — we're always here to help.